Property and secured lending transactions

Everyone can finally seewhere the deal stands.

A shared, live record for Scottish conveyancing and secured lending transactions — so your firm, the other side, the lender and your client are all looking at the same picture. It updates itself from the email you're already sending.

Book a demoSee how it works

MissivesProperty diligencePre-settlementSettlementPost-settlement

Your side

Sitting with this firm. The moves that are actually yours.

The other side

With the other firm. Chase it, rather than guess at it.

The client

Funds, signatures, instructions — and they can follow along.

Third party

Lenders, brokers, searchers, Registers of Scotland.

12 Hyndland Street

Active

Date of entry: 31 July 2026

Curle Stewart — you’re acting for the Purchaser

Curle Stewart (Purchaser): JoinedOther side: not yet joined

Buyers

Sellers

A. Buyer

B. Seller

Share with clientInvite other firm

6 tasks with us. Everything else is with the other side, the client or a third party.

Your sideOther sideClientThird party
MissivesConcluding
  • Formal Offer Issued — with your sideIssued 26 July 2026
  • Qualified Acceptance — with the other sideIssued 26 July 2026
  • Concluding Letter — missives concludedMilestoneOutstanding
Property DiligenceIn progress
  • Titles and searches exhibitedExhibited 26 July 2026
  • Observations on title raisedOutstanding
  • Replies to observationsNot started
  • Clear searches deliveredNot started
Pre-settlementNot started
  • Draft Disposition sent for revisalNot started
  • Executed Disposition returnedNot started
  • Settlement arrangements agreed (funds, date of entry)Not started
SettlementNot started
  • Funds transferredNot started
  • Title / deeds delivered and keys releasedNot started
  • Letter of obligation grantedOptionalIf required
  • Transaction settledMilestoneNot started
Post-settlementNot started
  • Letter of obligation implemented — updated clear searchNot started
The problem

The status of a deal lives in email threads and phone calls.

Three versions of events

Your side knows what’s outstanding. The other side knows something different. The client knows neither, and rings to ask.

Every update, typed twice

Once to the other firm, then again to the client in words they’ll understand. The same news, re-explained all day.

Nobody updates the tracker

Every status tracker in legal dies the same way: it goes stale, people stop trusting it, and everyone falls back to email. MatterLink reads the email instead.

How it works

01

Set up the transaction

Choose conveyancing or secured lending. A stage template comes ready to go and you can adjust it to fit how the deal actually runs — stage lists are configurable data, not fixed logic.

02

Both firms see the same record

Every stage is owned by someone: your side, the other side, the client, or a third party like the lender or Registers of Scotland — so it's always clear who needs to move next.

03

It updates itself

CC your matter's MatterLink address on the email you were sending anyway. Correspondence is filed against the right matter automatically, and status changes are proposed for one-click confirmation.

04

Everyone gets the view they need

A plain-English read-only view for your client. A milestone view for the broker. A security-and-funds view for the lender. One record underneath, four ways of reading it.

The Diligence Hub

Requirements lists that answer themselves.

Chasing security requirements by email means a spreadsheet, a folder of attachments, and no reliable answer to "what's still outstanding?" The Diligence Hub turns a requirements list into a live, structured record that both firms work in.

01

Build the list

Start from a template, or add your own — each requirement is an individual, referenced item, not a document attachment.

02

Send it to the other side

The responding firm answers each item in place, attaching supporting documents as they go. Follow-up questions hang off the original item, so the thread stays with the requirement.

03

Accept, or ask for more

Each item carries a workflow status and an outcome. Only the requesting side sets the outcome. Internal notes stay on the requesting side and never reach the responder.

04

Export the finished report

When every applicable item is satisfied or waived, the Diligence Report is available as a Word document, alongside a print-friendly view and a full Q&A export for the file.

First built for bridging security requirements, and general enough for any structured requirements list. On a secured lending transaction, the diligence list is created automatically and linked to the transaction's own diligence stage — progress on the list drives progress on the tracker.

Automatic updates

The tracker updates itself from your own email.

Add your matter's MatterLink address to the CC line of the email you were already sending. MatterLink files it against the right transaction, records it on the file, and works out what changed.

Matched, not guessed.

Emails are matched deterministically first — by conversation thread and by your own file reference — with a model used only where that is genuinely ambiguous. Anything unmatched sits in a private queue for you to place. It is never assigned speculatively.

You confirm anything the other side will see.

Filing and correspondence log themselves. Any change that would reach the counterparty or your client — a task completed, missives concluded, a date of entry — is proposed for a one-click confirmation, never applied silently.

A complete contemporaneous file, at no effort.

Every entry records who, when, and whether it came from a person or from an email. Changes made automatically are labelled as such and can be reverted.

Included at every tier.

Auto-updates are not an upsell. Firms invited onto a matter for free get them too, because a shared record is only as current as its least-equipped participant.

The client experience

One record. Two ways of reading it.

Clients don’t want more detail — they want to know things are moving. The client view strips away legal terminology and internal notes, and shows only what a buyer or seller needs: what’s happening now, what’s coming next, and the dates that matter. Pick a stage and watch both sides move together.

This transactionSolicitor · editable

Missives · concluding

Formal Offer Issued26 JulQualified Acceptance26 JulConcluding LetterWith us

Internal note — never leaves this viewTheir qualified acceptance trims the moveables list. Confirm with A. Buyer before we conclude.

Property diligence · in progress

Titles and searches exhibited26 JulObservations on title raisedWith usReplies to observationsNot startedClear searches deliveredSearchers

Internal note — never leaves this viewServitude over the rear lane in favour of No. 14. Raise as observation 4; wait for replies before we trouble the client.

Pre-settlement · not started

Draft Disposition sent for revisalWith usExecuted Disposition returnedNot startedSettlement arrangements agreedNot started

Internal note — never leaves this viewLender requires three working days’ notice for the drawdown. Request funds on Tuesday at the latest.

Client viewA. Buyer · read-only

Here’s where things stand with your move — updated as it happens, in plain English.

Step 1 of 5

Your offer has been accepted in principle.

We’re finalising the paperwork with the other side. Once that’s agreed, we’ll confirm your moving day.

Updated 26 July 2026 by Curle Stewart

Step 2 of 5

We’re checking everything about the property.

We have the paperwork for 12 Hyndland Street and are going through it properly. Right now we’re waiting on the other side before we can move to the next stage. We’ll update this the moment that changes.

Updated 26 July 2026 by Curle Stewart

Step 3 of 5

We’re getting ready for your moving day.

Your moving day is 31 July 2026. Closer to the date we’ll write to you about the money and the keys, and let you know if we need anything from you.

Updated 26 July 2026 by Curle Stewart

This page only shows where things stand — it isn’t legal advice, and it won’t change anything on its own. If you have questions, your solicitor is only a call away.

Partner hubs

The lender and the broker stop phoning you.

The people outside the transaction generate most of the chasing. Give them their own read-only view instead.

Lender Hub

Bridging and secured lenders get a dashboard across every transaction they're party to — including across different solicitor firms — with the state of security, funds and registration on each. Documents are private by default and shared explicitly, one at a time, and every view a lender takes of a document is recorded.

Broker Hub

Brokers see plain-English milestones on the matters where they are the named broker: where the deal has reached, what has moved since they last looked, and what is outstanding. Broker Pro adds a cross-matter pipeline, alerts and a weekly digest.

Partner access is read-only, granted at organisation level by the solicitor, and scoped to the transactions you choose. Internal notes, unshared documents and the other side's client details are never in a partner view.

Lender Hub sign inBroker Hub sign in
Key benefits

Fewer status calls

When the client can see progress themselves, they stop needing to ask you for it.

One shared source of truth

Both firms work from the same record, instead of reconciling two versions of events.

Clear ownership, always

Every stage shows exactly who’s holding it — your side, theirs, the client, the lender, or another third party.

A calmer client

Plain-English updates, in real time, reduce anxiety without adding to your workload.

No busywork to keep it true

The record updates from the email you already send, so it doesn’t depend on someone remembering to update it.

Configurable to your practice

Stage templates are data, not fixed logic, so they can reflect how your firm actually works.

Built for Scottish practice

It speaks the language of the file.

Stage templates reflect how these transactions actually run — missives conclude, observations are raised and replied to, the disposition goes for revisal, settlement happens on the date of entry, and a secured lending facility runs from offer through security to registration. Templates are configurable data, with room for other transaction types and jurisdictions as the product grows.

  • Missives
  • Qualified acceptance
  • Concluding letter
  • Observations on title
  • Disposition
  • Letter of obligation
  • Date of entry
  • Registers of Scotland
  • LBTT
  • Standard Security
  • Security documents
  • Securities registered
Trust and security

Your book of business stays yours.

Each solicitor logs in securely, and access is scoped at the database layer so a firm sees only its own transactions. Row-level access controls are designed so that every transaction’s data stays scoped to the people who should see it, and changes are recorded with the user, firm and timestamp. Partner organisations — lenders and brokers — are a separate class of account entirely, read-only at the database layer, with no access to internal notes or to documents that have not been explicitly shared with them.

MatterLink tracks and shares the status of a transaction. It does not provide legal advice, carry out conveyancing work, or guarantee any outcome or timescale — that responsibility remains with the solicitor.

Questions we get asked

Does this replace our case management system?

No. It’s a shared status layer for the transaction that sits alongside whatever you already use for the matter file, time recording and accounts.

Does it give legal advice or make decisions on a matter?

No. It shows the status of stages that solicitors control and update. All legal work, judgement, and advice remain entirely with the solicitor.

Can the other firm see our internal notes?

No. The other firm sees only the shared stages relevant to the transaction. Internal notes never appear in their view, or in the client view.

What happens to email that MatterLink can’t match to a matter?

It sits in a queue visible only to your firm. It is never assigned to a transaction on a guess, and it is never discarded.

Is this only for conveyancing?

No. Conveyancing and secured lending are both supported today, each with their own stage templates, and templates are configurable data rather than fixed logic — so further transaction types are a configuration exercise, not a rebuild. The Scottish conveyancing vocabulary is deliberate: missives, observations, the date of entry.

What if the other firm isn’t using MatterLink yet?

You can invite them to join the shared record for that transaction. Until they do, your side of the record still gives your client a clear, up-to-date view.

How is our data kept secure?

Solicitor accounts require secure login, and access is scoped at the database layer so each firm sees only its own transactions. Changes are recorded with the user, firm and timestamp.

Will it change the record without me?

Only for things nobody else can see — filing correspondence, logging a document, recording activity. Anything that would reach the other side or your client is proposed to you and applied on your confirmation. Automatic entries are labelled and can be reverted.

What does the other firm pay?

Nothing. A firm invited onto your transaction gets full working access for free, including automatic updates. Only the firm that originates the matter pays.

Can a lender or broker see our file?

No. They see a scoped, read-only view of the transactions you grant them, with plain-English status and only the documents you share explicitly. Every document view is recorded.

Pricing

Priced on the matters you originate.

Priced on the matters you originate, not on how many people you put on them. Unlimited users, unlimited client views, unlimited transactions. The firm on the other side of your deals pays nothing. Exclusive of VAT.

Prices shown are the monthly rate under annual billing, with monthly billing and the annual total alongside. Annual billing is the default.

Connect

Firms invited onto your matters

£0

Unlimited as invited party

  • Full working access on matters you're invited onto
  • Shared tracker and Diligence Hub
  • Automatic email updates
  • Cannot originate matters or brand the view
Get Connect

Solo

Sole practitioner, 1–2 partner

£119/mo

Up to 60 matters/yr · £143/mo billed monthly · £1,428/yr

  • Everything in Connect, plus originate your own matters
  • Conveyancing and secured lending templates
  • Client view
  • Diligence Hub as originator
  • 6,000 automatic email updates a year included
Start with Solo

Practice

Most firms

Typical high street firm

£349/mo

Up to 250 matters/yr · £419/mo billed monthly · £4,188/yr

  • Everything in Solo, plus configurable stage and diligence templates
  • Firm branding on the client view
  • Firm-wide and personal template libraries
  • Audit trail and reporting
  • 25,000 automatic email updates a year included
Book a demo

Firm

Multi-office / significant volume

£699/mo

Up to 600 matters/yr · £839/mo billed monthly · £8,388/yr

  • Everything in Practice, plus lender and broker hubs
  • Multi-office scoping
  • Admin controls and firm-wide oversight of email
  • 60,000 automatic email updates a year included
Talk to us

Enterprise

Regional and national volume

From £1,300/mo

600+ matters/yr · From £15,600/yr

  • Everything in Firm, plus bespoke stage and diligence libraries
  • Single sign-on (planned)
  • Onboarding run by a solicitor
  • Named contact
Contact sales

Overage. Go past your band and you're charged at your own band's rate for the extra matters — £24 on Solo, £17 on Practice, £14 on Firm — and your bill is capped at the price of the next band up. When the cap bites, you simply move up a band and get its features at no extra cost. Volume never blocks anything: you can always create the next matter.

Brokers and agents

Viewer

Status on matters where they're the named broker or agent

£0

Broker Pro

Cross-matter dashboard, alerts, weekly digest, exportable pipeline

£29 / user / month

Agency

Branch dashboard, multiple negotiators, chain view, agency reporting

£149 / branch / month

Lender licences are priced on diligence lists originated. Talk to us.

Founding Firm programme: the first 25 firms join at half price with their rate locked for four years. 30-day trial on real matters.

Stop re-explaining the sameupdate twice.

See what a shared record looks like for your next transaction.

Book a demo